FunkThat!Think.Inspire.Create.


The Corporate Company Blog
May 13, 2008, 12:37 pm
Filed under: Blogging, Branding, Business, Customers, Technology, Trends | Tags:

For me, Social Media has a rebellious freedom that I find really attractive. Being part of the blogging world has given me an insight that has been pretty eye opening. Personal blogging aside [alot of ego involved there it seems] the more ‘technical’ big companies become [entering the blogosphere through smaller social media companies] the more I think the original rebellious freedom part dissipates….

It may be that as a consumer I am skeptical that this is another platform to gain access to my thoughts and manipulate their PR using a customer base. Lets be real here, the broader corporate market cannot even use the basic media tools very well [there will always be work for smaller companies like us] so how the hell will they effectively use a blog? Raw, direct communication [would you trust that? Comments can be removed etc...mmmm..not sure I do]

Sure I probably sound cynical, and I am sure that there are the odd few that have a good customer connection strategy that will make it work BUT is that really something that the majority are thinking or can do? I just don’t want to see a flood of crap from big corporates entering the blogosphere as consumers. Lets try keep blogging real!

Posted by: Candice



Funk that! website up!
March 16, 2008, 8:18 pm
Filed under: Branding, Business, Customers, Design | Tags: , , ,

The Funk that! website is now up. We are proud of it, but realise we still need to get a few glitches ironed out..this is a work in progress..! Go check it out and give us your opinion…  www.funkthat.net

Posted by: Candice



Eskom strangles small business…

I am not sure how Eskom calculates where they will be load shedding but it seems that Woodmead is currently getting the brunt of the cuts. We had 2.5 hours on Thursday and guess what… as I write this – on my laptop battery [Monday 14th Jan] -we are sitting in darkness again. The power went off at 8 and when I called Eskom they said they were not load shedding. I called again [5 minutes later] and spoke to someone else and they told me they were?! They have no idea what they are doing that is for sure, which is a little disconcerting actually…

I am not sure how other small businesses are finding this whole story but I must say it is killing us, computers and the web are our business. We now have to invest in a UPS to give us additional life over the period but the reality is, I can seem some business’s crashing… nice way for government to support SMME business. The fact that ‘bad planning’ is the excuse for this nightmare is in my view not the only problem, one of the primary reasons I am sure is related to greed…. I can just see the Eskom big wigs [and government officials] sitting around the boardroom table 13 years ago flicking their hands [and noses] up in jest with a Marie Annoitnette ‘Let them eat cake’… approach.

Now once again the SA consumer is left in the dark, fitting the bill for the billion rand + upgrade, waiting for this bunch of goons to get their act together and do we hear of any recourse being taken against the company? No of course not.. not whilst they are sufficiently lining governmental pockets!

I sometimes just wish that government would have delivery to its people as top priority instead of such intense focus on what ‘financial deals’ they can strike…. Actions speak louder than words, and I am tired of all the hot air…start delivering.

UPDATE: Power out again from 2.30-4.30pm then again from 6 till 8pm. So altogether – nearly 5 hours lost of work time…. unbelievable.

Posted by: Candice



iDead…
January 10, 2008, 6:55 am
Filed under: Branding, Customers, Life, Music, News, Trends

I am an Apple fan 100%, so this Ad caught me by surprise….interesting that this problem even exists and is bad enough to spend money on!!!

This is a campaign run in Australia aimed at creating awareness of the number of teenagers dying as a result of listening to iPods whilst crossing the road…can you believe that one!

idead.jpg

Story originally see on Coolhunter.

Posted by: Candice



The Funk that! start…
January 9, 2008, 3:16 pm
Filed under: Branding, Business, Customers, Design, Technology, Trends | Tags: , , ,

The Funk that! team is look forward to a busy 2008….The start of the year sees a new ‘funkster’ joining our team.

Welcome to Suerel who joined our web team this week [we can finally get someone concentrating on our website!]. We are looking forward to your creative input and comments on this blog!

One of our core business goals is to make a real positive difference in any project/business we touch. This year in addition to our existing business, we will focusing on offering more creative support to small/medium businesses. Its going to be a gr8, exciting year!

Here’s wishing everyone a great start to the New Year. May 2008 be a cracker!

Posted by: Candice



Maintenance…we all need to do it

Well woman have to be the best at maintaining themselves, but I have to say sometimes people scare me when they don’t maintain themselves or their surroundings. It would be great if everyone just stopped littering and started recycling – yah dream on….

I had to laugh the other day when I received a certificate from Mondi recycling saying that I’ve become a mutual partner with them and thanking me for taking this step forward – when I have been trying to get in touch with these people for the last 2 months. They just don’t return calls / answer mails. I’ve wanted a recycling bin from them since September and now I am wrestling through these papers daily to get to my desk. My make shift recycling bin is pretty nifty even though no-one comes to collect any of it so the pile gets higher and higher but I’m deteremined to keep on doing it until maybe one day someone from a recycling company rocks up – maybe in my dreams in South Africa. I’ve actually emailed a few recycling companies, and to my surprise haven’t heard a word…..it’s like they really don’t want new clients they really don’t want us to be GREEN???
All I want to do is recycle so can someone hook me up with a company that is wanting my recyclable goods….

Desperatley seeking South African Recycler….



The danger of Brand Terrorists!
December 6, 2007, 1:15 pm
Filed under: Blogging, Branding, Business, Customers, Technology, Trends | Tags: , , , ,

Sadly, a company I know recently experienced a small taste of negative Citizen journalism in the Web 2.0 world. I have always been pretty outspoken about being a Consumer Activist, but I think there is a big difference between activism [for a positive outcome] and Brand terrorism.

The definition of a terrorist is widely documented in our time. Brand terrorists are people that will go as far as stretching the truth [they often have hidden intentions] and want to hurt…. its more like sabotage. In the case of this company, blatantly untruthful inclusions were made in this terrorists ‘case’ to his minions. This is unlawful BUT fear drives company responses in cases like this, as anything you say could be taken entirely out of context and make the brand appear as if they are guilty, not to mention how many more potential terrorists could then mushroom up that would spiral more out of control. Most companies are unfortunately still not seeing how dangerous these people can be. They spend their time building a portfolio of negativity for your brand with the intention of ensuring they plant the correct seeds in the minds of their followers. Its about taking the corporates down…its about winning and its cheap to do. The only tools these people need are: a large network, a computer, a sharp tongue and a gripe.

So this begs the question is this right? I am ALL FOR freedom of speech, but this is a form of online ‘gossip’ based in most cases on shallow facts. Even if there is an element of truth to some of it, lying is something I cannot stand. Recounting your own personal experience is one thing, adding all the extra colourful ‘add-ons’ to keep your audience at any cost is quite another. Advertising on a site also does not help the situation, I believe some people use ‘gossip’ stories to make their site sticky and increase traffic, so this kind of thing can pay….

In the end these terrorists are bullies that end up ruining things for those using the web platform/tools and are legitimately communicating to people/customers and clients. You can unfortunately not discount them and they are dangerous but we need once again to find the balance. This behaviour chips away at the web’s credibility…..eish it always takes just one…

Posted by: Candice



Social Networks & lessons corporates can learn

Social Networks [in this case web based] are so much about Community, Sharing and Trust. Recently in a client strat meeting those 3 words suddenly jumped into my head in BOLD and CAPS. All of what I am about to say seems so obvious now, but in reality hardly any company I know even mentions those 3 words in any internal or external conversations anymore. Its almost like big companies specifically are lingering in a time warp of insignificant shallow bullshit that they believe will somehow end up delivering a customer experience and happy, committed, loyal employees?

A company that has the inability to build a healthly internal community of ‘opt-in users’ both internally [with employees] and externally [with consumers] is pretty much dead in the water as far as I am concerned. Key words….. ‘opt-in’! Its all about choice and that includes accessing the positive mindspace and feelings of employees and customers towards your company/brand.

Sure I hear the words ‘community’ in a corporate when someone is referring to CSI and ’sharing’ maybe when a data network is being developed, my ‘best’ are phrases like ‘building consumer trust‘. These words in the corporate context are shallow, especially when held up against the rapid adoption and growth rate of opt-in users in some on-line Social Networks….

A dictionary meaning for the word community states :”a social group of any size whose members reside in a specific locality, share government, and often have a common cultural and historical heritage.” Why are companies not trying harder to build communities that share and trust…..? Sadly because they would have to be open, honest and give…… and they have forgotten how to do that!

With technology driving so much change nowadays it is really silly that Corporates are not taking more notice of its trends and lessons… well here’s a heads up for those with the ‘open door policy’…just hope your ears are not closed!

Posted by: Candice



The power of the female purchaser…
November 12, 2007, 8:13 pm
Filed under: Branding, Business, Customers, Funny | Tags: , , ,

or NOT!!

This post was irresistible and a perfect example of how brands are still not taking the female purchasing ‘vote’ seriously enough [over 70% of purchasing decisions are now made by the female in the house]. It seems that everyone is not on the same page…this lot were reading a different book altogether!

Donna may of had good service when she brought her car BUT this is a pic of her new car keyring….

dsc00137.jpg
It really ’speaks’ to the audience… NOT. Total waste of money, it was removed instantly….



CUSTOMERS STAND UP AND FIGHT FOR YOUR RIGHTS!!

I totally agree with the Wake Up! It’s the Credibility Economy…post. Customers need to stand up and speak out when it comes to companies treating them badly.
I am appalled by the service in South Africa, or should I say the lack of. I can honestly say there are 4 places that I have gone to where the service has been consistent and amazing and were you actually feel special as every customer should feel. I hope people feel special when they deal with us as a Company.

The first great experience for me would be Seattle’s Coffee Shop in Woodmead, the folks there rock, always a great way to start the day with their faces, such a pleasure.

The second great experience would be Barloworld Armstrong Downtown, when I purchased a car. Gerald Parker was my contact and he made the experience as easy as having a cocktail on a sunny day in your garden, he was great! As for the rest of the dealerships in Johannesburg it was like I was doing them all a favour, the laxy daisy attitude just killed me, the non-returned phone calls it was like no-one was interested in making a sale – so weird!!!

The third great experience would be Exclusive Books in Sandton Square, they are very responsive and knowledgeable always a great gang to hang with on the weekends.

The fourth place would have to be Virgin Mobile it was a pleasurable experience going there, even though it was only once, the person that I dealt with was so cool, which made it even more fun.

It really saddens me, as good service should be everywhere you go but it’s becoming a rare sighting. Today people don’t care about the company they work for and the company doesn’t care about them or the customers at all. All this negativity is very contagious and it makes other employees and customers get the same attitude.
The Banks are the worst culprits charging you to withdraw your own money and charging you to deposit it, that just KILLS me!!! As far as I know that doesn’t happen anywhere else in the world we are getting ripped. And what’s happening with our “broadband” which is extremely slow – Huh? We need voice our feelings and opinions and fight for our rights.

I can go on and on but instead I’m going to put good thoughts out there and hopefully one day I’ll wake up and all of these daylight robberies and bad services will be history….

Posted by: Donna